> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ruloans.com/llms.txt
> Use this file to discover all available pages before exploring further.

# User guide

## Overview

The **User Guide** provides access to the official RuLoans documentation portal. It enables users to understand CRM features, workflows, and best practices through structured and easy-to-follow guides.

This section is designed to support self-learning and reduce dependency on support teams.

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## Navigation

To access the User Guide:

![](https://ruloans-bucket.s3.ap-south-1.amazonaws.com/docs/crm/features/help-and-support/user-guide/image1.png)

1. From the **left-side menu**, click on **Help & Support**
2. Select **User Guide**

![](https://ruloans-bucket.s3.ap-south-1.amazonaws.com/docs/crm/features/help-and-support/user-guide/image2.png)

You will be redirected to the RuLoans Documentation portal.

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## Purpose

The User Guide helps users to:
Learn how different CRM modules work
Understand end-to-end workflows
Follow best practices while using the system
Stay updated with new features and enhancements

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## Documentation Coverage

The User Guide includes:
CRM module overviews
Step-by-step feature walkthroughs
Process flows and usage instructions
Feature updates and enhancements

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## Highlights

Centralized documentation platform
Easy-to-navigate and searchable content
Regularly updated with the latest changes
Accessible directly from the CRM

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## Benefits

Enables self-service learning
Reduces dependency on support teams
Improves user efficiency and confidence
Ensures consistent usage of CRM features

**Prepared By:** Ahtesham Ahmad